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ODM's BLOG

Welcome to this week’s edition of Wednesday Wisdom, where we spotlight leaders who share their valuable experiences and advice. This week, we’re excited to introduce Nancy Festarini, a seasoned professional in the real estate industry with over 20 years of experience. Nancy’s journey is one of resilience, authenticity, and a genuine love for helping people through some of life’s biggest transitions.



to develop a brand takes time - tere run


The Realities of Real Estate

When most people think of real estate, they imagine glamourous homes, exciting deals, and a career filled with luxury. But Nancy is quick to point out that there’s much more to the industry than meets the eye. Over the years, she has navigated the good, the bad, and even the COVID market, witnessing firsthand the emotional weight many of her clients carry.


“Real estate is about more than buying and selling houses,” Nancy explains. “You’re often working with people during pivotal moments in their lives.” From helping couples going through divorces to assisting seniors looking to downsize or grieving families seeking a fresh start, the work is deeply personal and often emotionally charged.


Despite the challenges, Nancy thrives in this environment because she believes in the importance of connection. “You have to listen to your clients,” she emphasizes. “They need to feel that they can trust you. Honesty is everything in this business.”


Building Trust and Connection

Nancy’s approach to real estate is rooted in empathy and communication. She makes it her mission to truly understand her clients’ needs, creating a safe space where they feel heard. “Every client has a story, and it’s our job to honor that story by helping them find the best solution for their situation,” she shares.


For Nancy, the most rewarding part of her work is the opportunity to make a positive impact. “Helping someone move forward, whether it’s to their dream home or a place that represents a new chapter, is why I love what I do,” she says.


Lessons from Two Decades in Real Estate

After two decades in the industry, Nancy has seen it all. Her key takeaway? Flexibility and authenticity are non-negotiable.


“Things don’t always go as planned,” she reflects. “But if you stay open, listen to your clients, and focus on their needs, you’ll always find a way to succeed.”


Nancy also stresses the importance of patience and long-term commitment. Real estate isn’t a quick path to success; it’s a career that requires dedication and a willingness to adapt to changing markets and client needs. And for Nancy, the journey is far from over. “I love what I do, and I plan to keep doing it for at least another 20 years,” she says with a smile.


Advice for Aspiring Real Estate Professionals

Nancy’s wisdom for those considering a career in real estate is both practical and heartfelt:



  • Be Honest: Trust is everything in this business, and honesty is the foundation of trust.

  • Listen to Your Clients: Take the time to understand their stories, needs, and aspirations.

  • Stay Flexible: Real estate can be unpredictable, so adaptability is crucial.

  • Find Your Passion: If you love helping people and thrive in a dynamic environment, real estate can be incredibly rewarding.


Nancy Festarini’s story is a powerful reminder that behind every successful professional is a deep commitment to their work and the people they serve. Her honesty, empathy, and dedication to her clients have made her a standout figure in the real estate world, inspiring others to approach their careers with the same level of care and authenticity.




Welcome to this week’s edition of Wednesday Wisdom, where we spotlight leaders who share their valuable experiences and advice. This week, we’re excited to introduce Paula Lucero, an entrepreneur from Chile and the owner of Kailani. Paula’s journey is a testament to resilience, adaptability, and the importance of pursuing one’s passions. Her story takes us through significant life changes, the courage to fast-track her dreams, and the lessons she’s learned along the way.


to develop a brand takes time - tere run

Not Everything Goes as Planned, and That’s Okay

When Paula Lucero, an entrepreneur from Chile and the owner of Kailani, reflects on her journey, her story is a testament to resilience and the importance of adaptability in pursuing one’s dreams.


More than 15 years ago, Paula was traveling along picturesque coastlines, where she encountered charming beach-themed shops by the water. These sights ignited a dream in her heart. Back then, she imagined herself running such a store, but as a retirement project—a distant goal for her future self.


However, life had different plans. After facing a significant turning point in her life, Paula decided to fast-track her dream. This pivotal moment became the spark to unite her three great passions: her love for the sea, her adventurous spirit as a traveler, and her talent for curating beautiful items. Today, Kailani is not just a shop; it’s a thriving business that brings exquisite beach-inspired products to life, sourced directly from Bali’s vibrant markets and artisans.


Turning Dreams into Reality

Starting Kailani wasn’t an easy journey. Paula spent countless hours traveling to Bali, building relationships with local artisans, and selecting unique pieces that reflect the beauty and tranquility of coastal life. Every product in her shop tells a story, embodying the essence of her travels and her love for the ocean. Through meticulous curation, Kailani has become a destination for those who want to bring a touch of beachside serenity into their lives.


Paula’s vision extends beyond selling products. For her, Kailani is about creating connections—between the artisans who pour their creativity into each piece and the customers who find joy in owning them. This focus on meaningful relationships has been a cornerstone of her business.


Lessons Along the Way

Paula’s entrepreneurial journey wasn’t without its challenges. She’s candid about the realities of starting a business and how things often don’t go as planned. One of her most profound learnings has been the importance of listening: “It’s important to listen to others and remain open to feedback,” she shares. According to Paula, flexibility is key, and sometimes, the unexpected “Plan B” turns out to be even better than the original plan.


This mindset has helped her navigate the ups and downs of entrepreneurship, turning obstacles into opportunities. She emphasizes the importance of keeping an open mind and staying patient during the journey.


Advice for Aspiring Entrepreneurs

For anyone dreaming of launching their own venture, Paula’s story offers invaluable insights:


  • Be Ready for the Unexpected: Not everything will go as planned, but sometimes the alternative can be even more rewarding.

  • Stay Open to Feedback: Listening to others can provide new perspectives and help refine your vision.

  • Foster Relationships: Building strong connections with suppliers and customers is key to creating a sustainable business.

  • Embrace Change: Life’s twists and turns can lead to exciting new possibilities if you remain adaptable.


Paula’s journey with Kailani reminds us that building a dream is as much about resilience and adaptability as it is about passion and hard work. Her story is an inspiration for all those looking to turn life’s challenges into stepping stones toward success. Through Kailani, Paula has not only created a business but also a bridge between her love for travel and her desire to share the beauty of the world with others.






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